Compass Group

Retail Excellence

Tasked with creating a programme to help Compass Group roll out new retail thinking we came up with Retail Excellence - a fully immersive training experience. This involved creating VR 360 video scenarios for trainees to get right inside situations within Compass Group units to really experience the learning first hand. Alongside workshops, tools and a wider Compass MAP 2 structure. This programme was designed from the ground up to immerse the trainees right in the middle of a consumer’s experience, getting them to make decisions affecting the world around them as they go.

Reception area at a restaurant or cafe with a female staff member standing at the counter, surrounded by a cash register, payment terminal, and a plate with a slice of cake.
Person holding a Double Decker chocolate bar in a store aisle with various other snack items on display.
Four diverse people in a meeting room looking at and pointing to notes on a table, with a colorful poster on the wall and a screen displaying background in a professional setting.
The image contains a logo with the word 'CONSU' in blue text on a white background.